Quick start
Download and install the App
The camera supports Android and iOS App. For your best experience,please download and install the App with your mobile phone asinstructed below, and complete the user registration process in the App.
Scan the QR code to go to the link:
CAUTION:
DO NOT use 3rd party QR code scanning tool or app to avoid scam or malware. Use QR code scanning app provided by your mobile phone system, e.g. the system camera app.
Download App
FAQ
Why can't save video to my SD card?
If you are using the SD card for the first time, you must
format it. Wait for 3mins, the format is successful.
How to invite family and friends to use my camera together ?
Open the APP and select your camera on the home page.
Click "Share Device" on the camera to enter the sharing
page
How far should the camera be from the router ?
After testing, the Wi-Fi connection distance can normally
reach 150 meters in an open area. But the actual situation
depends on the strength of WiFi and the surrounding
environment (thick walls, electromagnetic equipment, large
metal objects can interfere with the Wi-Fi signal) If the
camera connection signal is weak or unstable, place the
camera as close to the router as possible.
What to do if the equipment fails ?
Press and hold the reset button to reset..Then restart the device.
What are the requirements for Wi-Fi ?
Please use 2.4GHZ WiFi or 5G WiFi to configure the
network,and please set the WiFi authentication method to
WPA2-PSK or other lower-level security methods, and you
need to set password
Why does the device always show offline ?
- Low battery or unstable WiFi
- The device is connected to DC 5V2A power supply
- As close to the router as possible
- Turn on the device and check the working mode of the
working indicator light (AP mode: BLUE Flashing-quickly IP
mode: Solid BLUE ,and the blue light flashes slowly that
the network is disconnected)